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Privacy Policy

6. PRIVACY POLICY

  1. When you visit the Website, Skate Solutions collects information for the purpose of improving Customer experience and to support Skate Solutions marketing. The following terms governs Skate Solution’s gathering, processing, and use of, and access to, information via the Website, and how to contact Skate Solutions, the use of “cookies” and Skate Solution’s privacy policy.

  2. The collection of personal Customer information via the Website will apply with the requirements of the applicable laws of the State of Florida, including the Florida Consumer Privacy Act (CCPA).

  3. The Website automatically detects the Customer’s IP address as well as data relating to Customer’s browsing of the different pages on the Website. If Customer logs in or signs up for the Skate Solutions newsletter, Skate Solutions registers this, primarily for the purpose of making future Customer visits on the Website a better experience. Skate Solutions uses various analytical tools, such as Google Analytics, that help us collect statistics about the use of the Website.

  4. The purpose of collecting information addresses different areas. See below:

    1. Liabilities. To fulfill our commitment to Customer or user of our services - such as purchase, invoicing, customer service and customer account.

    2. Customer service. To perform customer service through the Customer’s account, E-mail, chat or phone. Answer questions related to your order or past orders, correct mistakes and guide Customer.

    3. Marketing. To provide inspiration, product offerings / services and personal recommendations via web, E-mail, SMS, direct mail, phone and through third party marketing.

    4. Customer experience. To improve customer experience through interaction with Skate Solutions, Inc such as personalizing your experience at the Website by developing new features, services and products. This also includes managing, protecting, operating, and maintaining the Website, system administration and security, and agreeing aggregated statistics on use of the site, purchasing and improving understanding of our customer's preferences.

    5. Fraud and risk. To prevent fraud and carry out risk assessment.

    6. Legislation. To comply with applicable legislation.

  5. To enter into an agreement with us via the Website, we need the following Customer information:

    1. Name

    2. Full address (Street, Suite (if applicable), city, zip-code)

    3. Phone number

    4. E-mail address

    5. This information is necessary for Skate Solutions to be able to fulfil our obligations toward Customer to deliver Products etc.

  6. Personal data is collected via the Website and stored for five years after which the information is deleted.

  7. When collecting personal information through the Website, Skate Solutions strives to ensure that it is always done pursuant to Customer’s explicit consent so that Customer is informed of exactly what information is collected, and why.

  8. The CEO of Skate Solutions, Inc has access to the information that is registered about Customer.

  9. Skate Solutions does not encrypt stored personal data about Customers, or encrypt transmitted Customer information. Information provided via the Website is not disclosed or sold to third parties.

  10. NOTE! Skate Solutions, Inc collaborates with Trustpilot on customer reviews and therefore, Customer information is exchanged with Trustpilot solely for sending an invitation to rate your experience of the purchase experience and the Products.

  11. Customer may at any time request information about what personal Customer data Skate Solutions has stored, and may require Skate Solutions to deleted such store data to the extent required by the CCPA. All inquiries in connection with this shall be submitted via email to: . Please read our Privacy Policy which explains how we use and treat the personal data that Customer provides in connection with the ordering procedure, and Customer’s use of the website in general.

7. THIRD PARTY

  1. Skate Solutions may include hyperlinks on the Website to other websites or use resources operated by other parties than Skate Solutions Inc. and its affiliates. Skate Solutions is not responsible for the content or accuracy of any of these websites and has not reviewed all of the external websites. Furthermore, Skate Solutions is not responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including, without limitation, any advertising, products or other materials or services on such websites or available from the websites, nor for any damage, loss, or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on the external websites or resources.

8. DISCLAIMER OF WARRANTIES

  1. SKATE SOLUTIONSMAKES NO GUARANTY OR WARRANTY, EXPRESS OR IMPLIED, OF THE SKATE SOLUTIONSPRODUCTS SOLD HEREUNDER OR OF THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF SUCH GOODS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED HEREIN, SKATE SOLUTIONSSHALL HAVE NO LIABILITY FOR DEFECTS IN MATERIAL OR WORKMANSHIP.

  2. Skate Solutions shall not be liable for normal manufacturing or finishing defects or for customary variations from quantities or specifications. The physical or chemical characteristics or qualities are not guaranteed unless and except to the extent specifically provided herein. Skate Solutions Products are sold subject to the imperfections of natural and other, if any, fibers.

9. FORCE MAJEURE, CASUALTY AND AVAILABILITY OF RAW MATERIALS

  1. Skate Solutions shall not be liable for any delay in the delivery of any part of the Skate Solutions Products hereunder and shall not be held responsible for any losses resulting if the fulfillment of any obligations, terms or provisions of these the Contract shall be delayed or prevented by revolutions or other disorders, wars, acts of enemies, strikes, fires, floods, acts of God, Government regulations, delay or inability to obtain labor, materials or goods through Skate Solution’s usual and regular sources, insufficient orders, casualty, accident, economic downturns, or any other condition beyond the reasonable control of Skate Solutions. In such event, Skate Solutions may, in its discretion, without prior notice to Customer, at any time and from time to time postpone the delivery dates under this Contract for a time which is reasonable under all the circumstances or make partial delivery or cancel all or any portion of this and any Contracts with Customer, and any such non-performance or cancellation shall not be considered breach of the Contract or otherwise entitle Customer to any remedies.

10. LIMITATIONS OF SKATE SOLUTIONS'S LIABILITY

  1. THE LIMIT OF LIABILITY OF SKATE SOLUTIONSFOR A BREACH OF ANY OF THE TERMS, CONDITIONS OR PROVISIONS OF THESE TERMS AND/OR THE CONTRACT SHALL BE THE DIFFERENCE IN VALUE ON THE CONTRACT DATE OF DELIVERY BETWEEN THE SKATE SOLUTIONSPRODUCTS OR PERFORMANCE SPECIFIED AND THE SKATE SOLUTIONSPRODUCTS OR PERFORMANCE ACTUALLY DELIVERED, BUT IN NO EVENT SHALL SUCH VALUE EXCEED THE RETURN OF THE PURCHASE PRICE OF THE APPLICABLE SKATE SOLUTIONSPRODUCTS. IN NO INSTANCE SHALL CUSTOMER BE ENTITLED TO CLAIM CONSEQUENTIAL DAMAGES OR PROSPECTIVE PROFITS OR SPECIAL OR INDIRECT DAMAGES OR LOST REVENUE, PROFIT OR GOODWILL, NOR SHALL SKATE SOLUTIONSBE LIABLE IN ANY INSTANCE FOR LOST PROFITS OR SPECIAL OR INDIRECT DAMAGES OR PROFITS ON CONTEMPLATED USE BY REASON OF BREACH OF CONTRACT OR WARRANTY BY SKATE SOLUTIONS, DEFECTIVE GOODS, DEFECTIVE OR LATE DELIVERY, OR NON-DELIVERY. IN NO EVENT SHALL SKATE SOLUTIONSBE LIABLE FOR ANY DAMAGES BY REASON OF CUSTOMER'S INABILITY TO OBTAIN SUBSTITUTE GOODS IN THE OPEN MARKET.

11. RIGHTS OF SKATE SOLUTIONS

  1. Skate Solutions shall not be limited in its rights and remedies against Customer for any cause whatsoever, but shall have such other rights and remedies as may be available to it under the applicable law or in equity. The paragraph headings of these Terms are for reference purposes only and shall not affect the meaning or interpretation of the Terms.

12. DESIGN PROTECTION

  1. No rights in and to patterns or designs of Skate Solutions Products covered by this Contract pass to Customer, except as an integral part of the Skate Solutions Products purchased, and Customer, as special inducement to Skate Solutions, agrees not to cause or permit, either directly or indirectly, any such pattern or design to be copied or reproduced.

13. TRADEMARKS AND TRADE NAMES

  1. No right to the use of any trademark, trade name, trade dress, copyright, image, nor any other intellectual property (“IP”) of Skate Solutions passes to Customer under this Contract and Customer agrees to refrain from using, either directly or indirectly, any of Skate Solution’s IP, unless specifically authorized in writing by Skate Solutions. Any marketing or advertising by Customer featuring Skate Solutions Products must be approved by Skate Solutions in writing prior to distribution of such materials. The acceptance and/or shipment of any order, or the provision of visuals, promotional materials, signage and logos, does not create any intellectual property rights accruing to Customer.

14. CHOICE OF LAW, ARBITRATION AGREEMENT AND JURISDICTION

  1. By completing the Purchase Order, the Customer agrees that: (i) the Contract and Customer’s relationship with Skate Solutions otherwise shall be governed by the internal laws of the State of Florida, excluding its conflicts of laws rules; (ii) any and all disputes the Customer may have with, or claims they may have against Skate Solutions or its affiliates relating to, arising out of or connected in any way with (a) the Website, (b) these Terms, (c) the completion, acceptance and finally delivery related to any Purchase Order or Contract, or (d) the determination of the scope or applicability of the agreement to arbitrate in this Article 14 (a “Claim”), will be resolved exclusively by final and binding arbitration. The arbitration shall be administrated by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. The place of arbitration shall be within the City of Vero Beach, USA, unless the parties mutually agree otherwise in writing. The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. The arbitration shall be kept confidential and the existence of the proceeding and any element of it shall not be disclosed beyond the arbitration proceedings, except as may be required by applicable law.

  2. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.

  3. Neither the Customer nor Skate Solutions may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only the Customer’s and/or Skate Solution’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. If for any reason a claim proceeds in court rather than in arbitration both parties waive any right to a jury trial.

  4. THIS ARTICLE LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN JAMS RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT THE CUSTOMER OR SKATE SOLUTIONSWOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

  5. If any provision of this Article is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Article 14 will continue in full force and effect. This Article 14 of these Terms will survive the termination of any Contract between Skate Solutions and Customer and Customer’s relationship with Skate Solutions otherwise.

15. NO WAIVER

  1. No waiver by Skate Solutions of any default by Customer shall be deemed a waiver of any subsequent default. Any replacement (as hereinabove provided) or adjustment of a delivery shall cure any defects with respect to that delivery and any default so cured shall be deemed not to have occurred. No modification of the Contract shall become effective unless in writing signed by an authorized representative of Skate Solutions.

16. ASSIGNMENT

  1. No rights of Customer under or arising out of this Contract may be assigned without the express written consent of Skate Solutions.

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